A Technical Support Specialist is hired by a company to oversee and maintain their computer hardware and software systems. Their skills are an asset to the company, as they aid in resolving technical issues concerning customer's accounts or company software infrastructure. A Technical Support Specialist will also support computer software integration by diagnosing and troubleshooting common problems. Employees holding this job title generally begin in IT or IT Assistant roles.
A high school diploma is required with bachelor's degree in Computer Science or closely related degree being strongly preferred. Many companies also require certification in industry-specific networks or operating systems. Individuals with a strong customer service background and a positive outlook on problem-solving tend to excel in the position of a Technical Support Specialist.
Example Co. is one of the leading companies in our field in the area. We're proud of our 3.6 rating on Glassdoor from our employees. We are hiring a talented Technical Support Specialist professional to join our team. If you're excited to be part of a winning team, Example Co. is a great place to grow your career. You'll be glad you applied to Example Co.