KEY DUTIES AND RESPONSIBILITIES:

• Provides excellent and safe food service to residents.
• Ensures dietary requirements and preferences of residents are met.
• Provides tray service as directed.
• Ensures meals are served in a timely manner to ensure proper temperatures.
• Serves meals in the Dining Room (or to the resident’s room) to residents and guests.
• Sets tables, and clears the room(s)of dishes, utensils, etc.
• Cleans, mops and vacuums dining room after service, as required.
• Handles vouchers for guest meals.
• Completes Meal Attendance document at every seating, with great attention to detail.
• Serves snacks and maintains beverage station areas.
• When required, washes dishes, pots, and cleans kitchen equipment and area, as assigned according to established cleaning procedures. Sanitizes dishwasher area after each meal.
• Aids the Kitchen Assistant in the preparation of food and assembly for breakfast service, dessert, meals, as assigned.
• Performs other dietary related tasks as assigned.
• Performs the set-up, serving and tear down services at catering and special events.
• Performs daily, weekly, and monthly cleaning duties according to established procedures.
• Acts in compliance with all public health regulations.
• Assists other team members as needed or when business needs dictate.

QUALIFICATIONS:

• Must understand and perform food service and other related procedures in a safe, professional, courteous, efficient, and organized manner.
• Must maintain the confidentiality of information relating to residents, families, colleagues, and the operation of the residence.
• Must possess strong interpersonal skills.
• Must be dependable, able to follow instructions, respond to management direction, and be able to provide performance through management feedback.
• Must have the ability to establish and maintain good interpersonal relations by displaying tact, courtesy and patience with residents, visitors, and staff.
• Must display empathy and understanding of the needs of seniors, their families, and their professional service providers.
• Must be able to perform physical work as needed.
• Must be able to respond to emergency situations.

EDUCATION/TRAINING:

• Minimum high school education or equivalent.
• Food Safe Level 1.
• Serving it Right Certificate (If 19 or older).
• Must obtain a WHMIS certificate within initial training period.
• First Aid considered an asset

PERSONAL:

• Must be able to speak English fluently and communicate effectively both verbally and in the composition of written materials.
• Must pass a Criminal Record Check.

WORKING CONDITIONS:

• Must be in good physical and mental health.
• This position requires the incumbent to stand for extended periods of time and to lift and carry objects up to 40 lbs.