AO reviews

3.1

54% would recommend to a friend

(795 total reviews)
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John Roberts

54% approve of CEO

51% positive business outlook

AO has an employee rating of 3.1 out of 5 stars, based on 795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AO employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

795 reviews
5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team and friendly working environment. Plenty of opportunities to learn new skills and gain hands-on experience with a wide range of appliances. Managers are approachable and colleagues are always willing to help. The 4-on-4-off shift pattern provides a good work-life balance

Cons

The role can be physically demanding at times, especially during busy periods. Some processes could be streamlined to improve efficiency, but overall these are minor issues.

5.0
May 20, 2026

Flexible work-from-home options, but pay lags behind

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Introducing more flexible working from home which is brilliant

Cons

Wage is higher elsewhere for certain roles

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AO Response
3w
Hi, thanks for reviewing AO! We’re always looking for ways to make it a better place to work for current and future AOers so your feedback is super important to us! We’re sorry to hear that you think we’re not quite hitting the mark on pay. Paying people fairly is super important to us, and we boost that with lots of different benefits too. If you like to share any more feedback we're always listening - please email peopleteam@ao.com. Thanks! AO
Viewing 1 - 3 of 795 Reviews

Glassdoor has 859 AO reviews submitted anonymously by AO employees. Read employee reviews and ratings on Glassdoor to decide if AO is right for you.