American Express reviews

4.1

81% would recommend to a friend

(18,592 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance Excellent peers to work with So much support and expertise in one place

Cons

pay scale maybe on the lower side for positions

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, leadership is supportive, opportunity to explore different roles

Cons

Pay doesn’t seem to be the best

Viewing 1 - 3 of 18,592 Reviews

Glassdoor has 21,943 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.