Pros
- flex hours - work from home - some genuinely good people scattered within the company - if you don't have lot of experience, they hire anyone so it's an ok place to start
Cons
- Lack of professionalism - Lack of management - Lack of transparency - Slow promotions, raises, and bonuses if any at all - Limited growth - Turn over rate is bad because they hire anyone even without any slight experience - Toxic environment - Gaslighting and manipulation - Underpaid - They call it just customer service rep to underpay their employees, but this is really a retention specialist role - Inconsistency - Lack of sensitivity - Cute benefits such as yoga or extra $$ for your home office, these kinds of perks are non-existent here - The positive energy that is exuded here is used to cover up the bad aspects of the company
