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Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

3.5

57% would recommend to a friend

(30,765 total reviews)
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Chrissy Taylor

77% approve of CEO

61% positive business outlook

Enterprise Mobility has an employee rating of 3.5 out of 5 stars, based on 30,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

31K reviews
1.0
Jan 14, 2018
Recommend
CEO approval
Business Outlook

Pros

-Always a Team Environment -Overtime Money

Cons

-Long Hours (Around 55-60 hours a week). This one particularly hits hard and this is STANDARD across all home-city locations. You will be expected to work A LOT. Basically, no work/life balance. Good if you're single and don't plan on spending time with a significant other, friends, or family. -Cleaning a lot of cars. This should be emphasized. HR will downplay this as part of the job, but you'll have to clean cars a lot. Why tell employees to dress in a suit to scrub down car interiors? Also - don't get your tie caught in the vacuum. -You'll spend hours driving every single day. Of your 11-12 hour shift, much of it is spent behind the wheel. Usually you're driving to gas up vehicles, driving people to their homes, driving cars to different branches, driving to autobody shops, etc. You'll be wondering why you didn't apply as an Uber driver. -Often angry customers. At my particular location we dealt with 90% insurance replacement vehicles. That means you're often dealing with people who just got in a car accident, had their vehicle stolen, or damaged their vehicle. Basically, you're the middleman for this person to get back on the road, and nobodies happy to talk to you. Got some funny jokes? Save it. Nobody wants to be there anymore than you do. -You need a degree to get the job and it will be useless once you have the job. Unless you use that fancy degree to wipe down the car you'll be cleaning.

1.0
Jul 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The people are fun. The company itself stands for something good (family owned, employee advancement, benefits)

Cons

When they scout you, they promise a LOT. It's a major shock when you start and they tell you your pay rate and what your duties actually are. I didn't want to be one of those entitled post-university grads who think they are too good for the job. So I stuck with it until I couldn't take it anymore, often in tears on my way home for the mess I got myself in and not having the nerve to quit. Here are some highlights from the lowest point in my career-life: - Hours are incredibly long (7:30am - 6:00pm M-F and every other Saturday). You always start early and always leave late. - Pay is so low that when they offer 'Flex Time' to come in late or leave early you actually don't want to because your paycheque will be even worse - We have to wash cars in SUITS! Summer, winter, whatever. Salt-stained pants and shoes, forcing you to spend your hard-earned $$$ on more suits. If your branch is too small to have a car prep person, then you bet your bottom you'll be out there cleaning them yourself, sweating, freezing (in the winter) and then you are supposed to come back inside with a smile and shake a customer's hand - The push for branch profitability meant we were always understaffed which makes the job even worse. Imagine coming in at 7:30am on a Monday with 25 reservations and ZERO cars to offer. The feeling of stress made my heart palpitate ... very unhealthy feeling and totally not worth it. I would honestly rather a job at Wal Mart!

1.0
Jun 7, 2019
Recommend
CEO approval
Business Outlook

Pros

55% discounts for car rentals. That's the only pro, and only if you like to drive new vehicles every once in a while. Also, if you do some networking you could find a good bodyshop/mechanic that will help you get service done on your own car.

Cons

You will be worked to the ground. If you are at any of the city branches, you will pretty much be doing the work of five different people. Anything that is required to run a car rental business you have to do. That includes greeting customers, setting up contracts, selling phony protection products (they call in protection so as to not get into a lawsuit about calling it insurance), driving customers to and from areas, cleaning cars, managing your rental fleet and calling customers and bodyshops. You do all this for $17 an hour, 10 hours a day, five days a week. Every morning, you arrive to the branch at 7:00AM. You will check in any cars that were dropped in last evening, then be flooded at 7:30AM with phone calls and customers looking to pick up a rental. Some days you get a bit of respite, but on most days you are non-stop in and out of the store, doing many jobs at once. You do this with a staff that's at most six people (which includes the car preps and drivers if any), and can be as low as two people at times. If you're lucky, you get an hour break sometime in the middle before resuming to non-stop work. Forget your life if you work at Enterprise; Your branch and area manager will consistently text you after work to see how you're doing, and you will spend most of your waking hours making money for the company. At the end of the day, you're too exhausted to do anything but eat some food, get some sleep and prepare for the next day. On the days that you do have a day off, you're so worn out that you want to do nothing except lay in bed all day. At the end of every shift when you clock out at 6PM, you can't help but get the feeling that you are being ripped off. You know for certain that you being there brings in more profits for the company than they pay you in wages. Some branches will be making a profit of $200,000+ every month, most of which gets siphoned back to the United States and to the Taylor Family. They show you these numbers, meanwhile you look at your pay-stub where you got paid $2,800 a month, and that's including the fact that you worked 60 hour weeks. You are a cog in the machine when you work for Enterprise; The Taylor Family will suck as much labor value as they can off of you, solely due to the fact that they have a bunch of money to buy cars to rent out. Getting promoted will be impossible unless you bleed and dream Enterprise; You will be expected to go after-hours to "networking events" and study for tests in order to receive promotions. Your ability to get promoted is solely based on your sales. Don't get mistaken; the only way to truly get promoted is to either push this Collision Damage Waiver onto customers, or lie about the usefulness of the product in order to convince uninformed customers to part with their money. It offers absolutely no benefits to the customer, and Enterprise will often try to go through that customer's insurance company first before they pay out for any repairs for damage. They recruit from the Reserve Army of the Unemployed; You will mostly work from newly arrived immigrants who cannot get better opportunities at the moment, or desperate recent college graduates who are having troubles finding a job. Nobody really likes working there, but they have to because they see no other option. Very few people last with Enterprise, and that is part of their recruiting model. They will attract you, extract as much surplus value as they can from you and spit you out, only to rinse and repeat with another unsuspecting, desperate worker. Honestly, a minimum-wage job at a grocery store is miles better than this job.

Viewing 1 - 3 of 30,765 Reviews

Glassdoor has 33,989 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.