Does Gexel pay their employees well?

According to anonymously submitted Glassdoor reviews, Gexel employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Gexel. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Gexel?

66% of Gexel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gexel 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Gexel?

Customer Service Representative (59) , Customer Service Agent (7) , Sales Representative (7) , Customer Service Representative (CSR) (6) , Customer Service (5) , Team Leader (4) , Agent (3) , Conseiller Clientèle (3) , Operations Manager (3) , Travel Consultant (3) , Agent Service clientèle (2) , Call Center Agent (2) , Call Center Representative (2) , E-commerce Agent (2) , Sales Associate (2)

What are the pros of working at Gexel according to real employee reviews?

"Some nice people" ((in 8 reviews)); "Flexible work from home" ((in 8 reviews)); "The company has flexible hours which makes it a good option for a student side job." ((in 7 reviews)); "flexible schedule and has remote options" ((in 4 reviews)); "good managers and alright team mates." ((in 4 reviews))

What are the cons of working at Gexel according to real employee reviews?

"Pay is low" ((in 18 reviews)); "They will make you work day and night 7 days a week to fulfill unrealistic goals due to bad management and poor organisation." ((in 12 reviews)); "Low salary and too much of an entry job" ((in 10 reviews)); "I can not think of any Cons since I joined the team 4 and a half years ago :)." ((in 4 reviews)); "give benefits after 6 months" ((in 4 reviews))

What are the top reviewed Gexel locations?

Montreal , Montréal-Ouest , Toronto , Montréal-Est , Sherbrooke , Cowansville , Trois-Rivières , Quebec

Gexel reviews

3.4

66% would recommend to a friend

(157 total reviews)

Roberto Depani et Julie Gauthier

80% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Gexel has an employee rating of 3.4 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gexel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

157 reviews

5.0

Mar 19, 2026

Best Company

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Flexible for working from home

Cons

Not that I think of

Gexel Response

2mo

Thank you for your feedback! We are delighted to hear that you had a positive experience with our company. Providing quality service and maintaining high standards is always our priority, and comments like yours motivate us to continue doing our best. We appreciate your support!

5.0

Jan 31, 2026

Good workplace for ME

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good agents, colleagues and boss

Cons

Salary is a bit low but nice for wfh

Gexel Response

4mo

Thank you for your feedback! We are delighted to hear that you had a positive experience with our company. Providing quality service and maintaining high standards is always our priority, and comments like yours motivate us to continue doing our best. We appreciate your support!

5.0

Oct 16, 2025

Great experience in a supportive and motivating environment

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The work environment is friendly and professional. Management is approachable and supportive. There are great opportunities to improve communication and sales skills. The training is well structured, and teamwork is highly encouraged.

Cons

The workload can be demanding at times, especially during peak hours, but it helps build resilience and time management skills

Gexel Response

7mo

Thank you for your feedback! We are delighted to hear that you had a positive experience with our company. Providing quality service and maintaining high standards is always our priority, and comments like yours motivate us to continue doing our best. We appreciate your support!

Viewing 1 - 3 of 157 Reviews

Gexel

Gexel reviews

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Best Company

Good workplace for ME

Great experience in a supportive and motivating environment

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