Is Lightspeed a good company to work for?

Lightspeed has an overall rating of 3.5 out of 5, based on over 1,204 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 61% of employees would recommend working at Lightspeed to a friend and 49% have a positive outlook for the business. The best reviews about Lightspeed have been left by employees working as Software Developer , Account Manager and Sales Development Representative (SDR) .

Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (53) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Lots of genuinely great people" ((in 120 reviews)); "Working remotely is a great benefit" ((in 120 reviews)); "The culture was great" ((in 104 reviews)); "great team building new product driven interesting role" ((in 48 reviews)); "Great work / life balance" ((in 34 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 52 reviews)); "Salaries are low and comp plan is very confusing." ((in 40 reviews)); "People leaving and layoffs are common." ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 15 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,068 total reviews)

Dax Dasilva

75% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 12, 2026

Integration Developer

Integration developer

Recommend

CEO approval

Business Outlook

Pros

- Unlimited PTOs - Great culture

Cons

- Management - Office politics

Lightspeed Response

2d

Hi there, Thank you for taking the time to share your feedback and for the impact you are making on our integration team! It is wonderful to hear that you are enjoying our company culture and making great use of our PTO policy. Thank you again for your honesty and for your continued dedication to the team!

5.0

Apr 2, 2026

Great experience.

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

The interview process was stimulating. The team was very smart and personable through the process. I recently accepted an offer from Lightspeed and amI'm very excited to get the ball rolling. Anyone looking for a job in SaaS/Fintech - this company is a great choice.

Cons

I have no cons to share.

Lightspeed Response

1mo

Hi, thanks for taking the time to share your feedback and for joining the team! It is fantastic to hear that you found the interview process stimulating and that you enjoyed meeting your future colleagues. We take great pride in our recruitment process and the smart, personable people who make up our teams, so it’s wonderful to know this resonated with you. Welcome to the team! We are just as excited to have you on board and look forward to the impact you will make here at Lightspeed. Thanks again for the recommendation and for your kind words!

5.0

Apr 1, 2026

Love it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Nice to have the option to work remotely or in the office -Mission and values are genuine -AI isn’t being forced down your throat but be engaged to want to learn and use it to keep up with current market/trends -Friendly teams and management

Cons

-Stock price should be better -Room to grow is limited

Lightspeed Response

1mo

Hi, thanks for taking the time to review and for the impact you are making at Lightspeed. It is great to hear that you feel our mission and values are genuine and that you are enjoying the flexibility of our hybrid work environment. We are also pleased that you find our approach to AI helpful and that you’ve had such a positive experience with your teammates and management. Thank you again for your review and for your continued contributions to Lightspeed!

Viewing 1 - 3 of 1,068 Reviews

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Jobs at Lightspeed

Inbound Sales Development Representative

Montreal

View job

Technical Specialist, Strategic Accounts (Bilingual FR/EN)

Product Manager II, Wholesale Network

Ottawa

·

CA$115K - CA$130K /yr

(Employer provided)

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Staff Software Developer

Ottawa

·

CA$175K - CA$190K /yr

(Employer provided)

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Lightspeed

Lightspeed reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Integration Developer

Great experience.

Love it

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