Does Paymentus pay their employees well?

According to anonymously submitted Glassdoor reviews, Paymentus employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Paymentus. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Paymentus?

37% of Paymentus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paymentus 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Paymentus?

Project Manager (12) , Customer Service Representative (11) , Full Stack Engineer (11) , Software Engineer (10) , Regional Sales Director (8) , Customer Success Engineer (6) , Customer Service Representative (CSR) (5) , Full Stack Developer (5) , Senior Software Engineer (5) , Manager (4) , Sales (4) , Implementation Specialist (3) , Product Manager (3) , QA Analyst (3) , Software Developer (3)

What are the pros of working at Paymentus according to real employee reviews?

"good work life balance but it depends on the department" ((in 14 reviews)); "Pay is decent, and the company offers a $300 stipend toward family activities." ((in 12 reviews)); "Teams are great" ((in 9 reviews)); "Great people to work with" ((in 9 reviews)); "Management is great" ((in 9 reviews))

What are the cons of working at Paymentus according to real employee reviews?

"Toxic culture and working conditions" ((in 11 reviews)); "The pay and benefits are subpar for the stress that agents have to go through." ((in 6 reviews)); "Managers do not know how to set realistic timelines and that has caused many employees to be overburdened with work." ((in 4 reviews)); "Favoritism is considered acceptable in this company." ((in 4 reviews)); "No opportunity to focus when faced with a constant stream of interruptions every single day" ((in 3 reviews))

What are the top reviewed Paymentus locations?

Richmond Hill , Toronto , Markham , Richmond , Richmond , North Toronto

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Paymentus

Paymentus reviews

2.8

37% would recommend to a friend

(216 total reviews)

40% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.6

Culture & values

2.6

Career opportunities

2.5

Senior management

Paymentus has an employee rating of 2.8 out of 5 stars, based on 216 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paymentus employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

216 reviews

5.0

Aug 14, 2025

Good company to start with

Sr. qa analyst ii

Recommend

CEO approval

Business Outlook

Pros

There is career growth in company

Cons

The office is located far on the outskirts of the city

Paymentus Response

2mo

There is nothing more valuable to our company’s ongoing success than the combined expertise of our talented employees. As you have no doubt experienced, our senior leaders have been strategically empowered to spur the growth and development of their colleagues. This is part of our culture, which is built around collaboration and working as a united team. We are also dedicated to supporting your career development, as well. Please do not hesitate to reach out to your manager and/or Human Resources to discuss your career goals.

5.0

Jun 27, 2025

An year of learning and growth

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

"I've had the pleasure of working at Paymentus for over a year now, and I can confidently say it's been an amazing experience. The company culture is supportive, and the team is talented and collaborative. I've learned so much and grown professionally in my role. The leadership is approachable, and the company's mission and values align with my own. If you're looking for a place to build a long-term career, I'd definitely recommend Paymentus. Looking forward to continuing my journey here!"

Cons

Nothing as such for now

Paymentus Response

2mo

Without sounding biased, we agree that there is tons to learn from the smart people we’re lucky enough to work with. Our technology stack has earned best-in-class status, which is complemented by our dedication to employee health and well-being. This is exemplified by both our work-life balance initiatives and compensation packages. We’re happy to hear your satisfaction with each. Thank you again for your considered feedback and contributions.

5.0

Jan 22, 2025

Great place to work

Senior euc analyst

Recommend

CEO approval

Business Outlook

Pros

Its quite liberal with deliverables as long as they are ontime and expectations are met.

Cons

You will be listened to but you may not get everything you want

Paymentus Response

2mo

Thank you for taking the time to provide valuable feedback. We look forward to continued success with you on our team!

Viewing 1 - 3 of 216 Reviews

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