Relay (Canada) reviews

2.5

36% would recommend to a friend

(120 total reviews)
avatar

Yoseph West

36% approve of CEO

34% positive business outlook

Relay (Canada) has an employee rating of 2.5 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Relay (Canada) employee rating is 33% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

120 reviews
5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leaders, leadership tried to be as honest as possible, lots of opportunities to grow and own it. Leadership is constantly looking at the client and focus on creating actual value to clients.

Cons

Constant changes in the Risk org made the team to rely on super-hero work of the current manager. Start-up mentality to launch products and learn fast doesn't work well with lending products.

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- dog friendly (can have cons) - free snacks and subsidized lunch (taxed)

Cons

- Lots of favouritism: They really just promote whoever sides with LT, regardless of competency and professionalism. They also don't care if those individuals actually follow the hybrid 3-day policy consistently. - Hybrid 3-day switch was a mess: Like other reviews have mentioned, the changes were very abrupt. Not everyone is happy about the 3-day hybrid work, and in fact, most of us did not sign up for 3 days when we joined. - Open workspaces, no cubicles: Be prepared to hear what your colleagues’ dog ate for dinner yesterday, or what plans they had with their exes during the weekends (or which dating apps they are using). - Lots of gaslighting from the Leadership Team (LT): They act as if burnout is not a real thing and as if the negative Glassdoor reviews are non-existent. They also do not value anonymous feedback; none of them have addressed the declining Glassdoor reviews when being asked publicly. When this many negative reviews exist, maybe it’s not an isolated incident with certain employees, but the company itself. - Performance review sets employees up for failure: like other reviews have mentioned, the performance review here is absurdly flawed. Everyone is subject to be rated by LT/HR that they do not work directly with, and HR has the ultimate power to influence your rating. It is incredibly demoralizing to have your ratings dragged down by individuals who have never even worked with you. Many people got rated as “lagging” with no solid reason/zero evidence of not being able to complete the job. Seems like it’s a soft launch for layoffs/mass termination.

Viewing 1 - 3 of 120 Reviews

Glassdoor has 152 Relay (Canada) reviews submitted anonymously by Relay (Canada) employees. Read employee reviews and ratings on Glassdoor to decide if Relay (Canada) is right for you.