Does Start.ca pay their employees well?

According to anonymously submitted Glassdoor reviews, Start.ca employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Start.ca. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Start.ca?

55% of Start.ca employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Start.ca 3.5 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Start.ca?

Customer Service Representative (8) , Technical Support (4) , Customer Experience Technician (3) , Marketing (3) , Service Desk Agent (3) , Customer Experience Representative (2) , Customer Experience Specialist (2) , Customer Service (2) , CxG support rep (2) , Service Desk (2) , Technician (2)

What are the pros of working at Start.ca according to real employee reviews?

"Great people doing great work." ((in 7 reviews)); "flexible work life balance" ((in 4 reviews)); "Competitive salary, Good benefits, free coffee but you can get that at Sykes." ((in 4 reviews)); "Good benefits" ((in 4 reviews)); "The coworkers are amazing—understanding, supportive, and great to work with." ((in 3 reviews))

What are the cons of working at Start.ca according to real employee reviews?

"Awful management" ((in 4 reviews)); "Declining Company Culture: The caring and inclusive culture that once defined Start.ca has disappeared." ((in 3 reviews)); "Some new managers, like 1" ((in 2 reviews))

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Start.ca

Start.ca reviews

3.4

55% would recommend to a friend

(63 total reviews)

Peter Rocca

82% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.4

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

Start.ca has an employee rating of 3.4 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Start.ca employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

63 reviews

5.0

Aug 24, 2025

Customer Service

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Collaborative work environment, great team problem solving, best place for customer service type work, understanding.

Cons

Public could be difficult and verbally mean.

5.0

Sep 3, 2024

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly Strong values Decent Leadership

Cons

Pay could be more competitive but is fair

5.0

Jul 22, 2024

Maintenance Tech

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

Quality job to work at, good pay, nice employees

Cons

None that I had experienced

Viewing 1 - 3 of 63 Reviews

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Customer Service

Great place to work

Maintenance Tech

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