The Rec Room reviews

3.5

55% would recommend to a friend

(207 total reviews)

Courtney Campbell

57% approve of CEO

47% positive business outlook

The Rec Room has an employee rating of 3.5 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Rec Room employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

207 reviews
1.0
Aug 1, 2025

Place is getting worse and worse

Recommend
CEO approval
Business Outlook

Pros

Easy to get hired Place is alright some times Free movie tickets

Cons

Management is idiotic and has no idea what they are doing

1.0
Feb 26, 2020

Don't Waste Your Time

Recommend
CEO approval
Business Outlook

Pros

Very flexible schedule, but this is due to overstaffing and being called off all the time

Cons

The management is by far the worst part of this horror movie. completely apathetic towards their staff and only care about saving face for head office. I have had by far the worst experience working here and have heard the same from literally every single other staff member. There hasn't been a single shift in my entire tenure at The Rec Room where I haven't left the building saying "What the #%^&" to myself This place actually does have potential but sadly the management is horrendous. There have been numerous lawsuits and Labour Board claims filed against this place but sadly because it has unlimited mountains of cash from Cineplex it'll just keep on chugging away.

1.0
Aug 26, 2018

Discriminatory Liars

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free games for a certain amount of times each week

Cons

- Little to no shift security - Overstaffing - When not over staffed playing favorited and only give them shifts. - Not disability safe. They do not care they’ll yell at you or ignore the issue till you break down. - Minimum wage yet you have to do 3 diffrent jobs at the same time. - Customers get upset about pricing but we can do literally nothing. - Not allowed to come in on off days without permission from management. (So no stopping by with family last minute.) - No communication - Super money hungry - Will lie to your face - Like any normal work place you get three right ups... however these write ups can be legitimate, like having your phone on you, or utter nonsense, talking to another employee about workplace related information like , who’s in the building, what’s going on at XYZ location, any new promotions management didn’t tell you, is VR full, ETC. - Emails you in the morning to cancel shifts if they deem it too slow earlier in the day. - Management is all over the place not just with communication.

Viewing 1 - 3 of 207 Reviews

Glassdoor has 207 The Rec Room reviews submitted anonymously by The Rec Room employees. Read employee reviews and ratings on Glassdoor to decide if The Rec Room is right for you.