Does Westin pay their employees well?

According to anonymously submitted Glassdoor reviews, Westin employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Westin. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Westin?

57% of Westin employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Westin 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Westin?

Front Desk Agent (74) , Bartender (36) , Server (24) , Banquet Server (23) , Front Desk Receptionist (23) , Housekeeper (18) , Server/Waiter (18) , Line Cook (17) , Sales Manager (16) , Manager (15) , Concierge (14) , Guest Service Agent (13) , Night Auditor (12) , Service Express Agent (12) , Intern (11)

What are the pros of working at Westin according to real employee reviews?

"Benefits are good for what we do and pay is basic." ((in 90 reviews)); "great people to work with" ((in 71 reviews)); "good pay and tips" ((in 66 reviews)); "They have a great staff that loves to service there hotel guest or patrons from all over Cleveland or from other the cities visiting." ((in 44 reviews)); "Great team work and most people loved the work they did and you could see it in their face." ((in 34 reviews))

What are the cons of working at Westin according to real employee reviews?

"Poor management not very attentive" ((in 104 reviews)); "long hours and dealing with difficult customers" ((in 48 reviews)); "Always gettinf screamed at and low salary" ((in 31 reviews)); "Absolutely no work life balance" ((in 28 reviews)); "High turnover also attracts some bad managers and employees; relative to how the local market works." ((in 18 reviews))

What Westin locations have received the highest employee ratings?

Vancouver , Toronto , Ottawa , Halifax , Whistler

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Westin

Part of Marriott International

Westin reviews

3.5

57% would recommend to a friend

(1,302 total reviews)

Adam Aron

76% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Career opportunities

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.0

Senior management

Westin has an employee rating of 3.5 out of 5 stars, based on 1,302 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Westin employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 3, 2025

Just ok

Server

Recommend

CEO approval

Business Outlook

Pros

The people you work with

Cons

Management are bullies so pretty toxic

1.0

Aug 29, 2024

Not good

Line cook

Recommend

CEO approval

Business Outlook

Pros

Good hotel brand for your CV

Cons

No tips for cooks, payslip money not good even when working full time

4.0

Sep 27, 2023

Great company to work for

Banquet server

Recommend

CEO approval

Business Outlook

Pros

Great company and employees great salary

Cons

Some senior employees are bullying new employees and taking advantage.

Viewing 1 - 3 of 1,302 Reviews

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Jobs at Westin

Assistant Front Office Manager

Directeur(trice) de la sécurité

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