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Teller Job Description

What is a Teller?

Tellers are responsible for handling customer transactions and helping with account related inquiries at banks. This most typically includes processing account deposits and withdrawals for a variety of account holders. Some tellers are also responsible for other banking services, including creating accounts, managing safety deposit boxes, and helping customers order replacement checks.

Tellers usually have a high school diploma, as well as some experience with handling cash and interacting with consumers in a retail or service-based environment. Tellers can oftentimes advance into senior teller positions and then into other banking services, like mortgages and loans.

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Teller Job Description Template

Job Overview

Sample Company is the leading company in our industry in the region. We're proud of our 4.0 Glassdoor rating. We're now hiring a seasoned Teller to help us keep growing. If you're hard-working and dedicated, Sample Company is a perfect company for you. Apply now!

Responsibilities for Teller

  • Perform routine bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks
  • Open and close a variety of types of accounts, process address changes, and collect security box rental fees
  • Maintain and balance the cash drawer on a daily basis by accounting for cash assigned, received, and disbursed
  • Comply and stay up-to-date with applicable laws and regulations
  • Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features
  • Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery
  • Actively contribute to meet the branch business goals, as well as individual sales and customer service goals
  • Accurately close out the the teller terminal and remit daily work to supervisor

Qualifications for Teller

  • High school diploma or equivalent (GED) required
  • 1-2 years of experience as a teller or in a related field preferred
  • Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to use a calculator and a computer
  • Ability to use Microsoft Office products
  • Experience with financial institution software systems preferred
  • Cash handling, customer service, and/or sales experience preferred
  • Ability to stand for long periods of time

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Hiring Resources

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How to Balance Time and Candidate Quality In Your Interview Process

Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it's easy on the eyes
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