Cision Customer Service Representative interview questions
based on 19 ratings - Updated Nov 11, 2025
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
50%
Applied online
Applied online
36%
Recruiter
Recruiter
7%
Other
Other
7%
Employee Referral
Employee Referral
Interview search
19 interviews
Viewing 1 - 5 of 19 Interviews
Cision interviews FAQs
Customer Service Representative applicants have rated the interview process at Cision with 3.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 59.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 28 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Cision overall takes an average of 14 days.
Common stages of the interview process at Cision as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 100%
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The recruiter rescheduled my interview at the last minute without any explanation or proper communication, which immediately raised a red flag. I decided to move on, and the follow-up made was unprofessional.
Very pleasant experience. The recruiter was very nice and easy to talk to. He gave me tips on what information the manager for the second interview would be asking and what to expect. It was a phone interview (aka not zoom) which made it much easier on my end.
I applied online. The process took 2 months. I interviewed at Cision in Jan 2023
Interview
All of the interviews were done over the phone or on video. There were three rounds of interviews that ended up being drawn out over months. They were no longer open to offer the position by the last interview
Interview questions [1]
Question 1
Standard STAR interview questions, greatest weakness/strength