Etsy Customer Service Representative interview questions
based on 3 ratings - Updated Apr 19, 2023
Easyinterview difficulty
Mixedinterview experience
How others got an interview
100%
In Person
In Person
Interview search
3 interviews
Etsy interviews FAQs
Customer Service Representative applicants have rated the interview process at Etsy with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 36.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Etsy as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
They never got back to me after 3 rounds. I thought maybe they would call me back, but they never did and I never heard anything even after they said they never leave people hanging.
Thank you for your feedback, though we’re of course disappointed to know you didn’t hear back from your recruiter. We appreciate you letting us know. We are constantly reviewing and improving our process to ensure the best possible experience for all of our candidates.
Short, simple, but gave no details. It felt like it was meant for certain people, not everyone. Overall it just doesn't feel like a very welcoming company; it feels like a place just to make some money and go home.
I applied in-person. I interviewed at Etsy (Jaipur, Rajasthan) in Nov 2015
Interview
I passed the interview on my the first attempt, the interviewer had more than 10 years of experience in international customer service. that was a great experience in the international customer service field.
Interview questions [1]
Question 1
Tell me about a time when you turned an unhappy customer into a delighted customer.