Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Fido

      Part of Rogers Communications

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Fido reviews | Fido jobs | Fido salaries | Fido benefits
      Fido interviewsFido Customer Service Representative interviewsFido interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Aug 26, 2024
      Anonymous Interview Candidate
      North Vancouver, BC
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Fido (North Vancouver, BC)

      Interview

      Good decent representation of company very nice employer interviewer. Showed respect and understanding of people's background and different learning styles. Seems like an enjoyable place to work. Good decent representation of company very nice employer interviewer. Showed respect and understanding of people's

      Interview questions [1]

      Question 1

      What is your favorite hobby
      1 Answer

      Other Customer Service Representative Interview Reviews for Fido

      Customer Service Representative Interview

      Sep 21, 2018
      Anonymous Interview Candidate
      Vancouver, BC
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Fido (Vancouver, BC)

      Interview

      Apply online. Get an email from them two days later and then a day after that. They call you for a twenty minute phone interview and first they tell you what the job pays and where its located FIRST which was interesting then later on they ask you hypothethical questions like...

      Interview questions [1]

      Question 1

      What to do when an irate customer refuses to pay mistaken billing charges?
      1 Answer

      Customer Service Representative Interview

      Apr 24, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Fido

      Interview

      This was mostly a typical behavioural interview. I was asked to describe my strengths and weaknesses, what I would do in a conflict situation. They also want to make sure you are comfortable in a sales environment (even if you are primarily a CSR) where there is pressure to fulfill sale quota.

      Interview questions [1]

      Question 1

      Try to sell me this phone.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Siemens
      3.8★Compensation & Benefits
      avatar
      Samsung Electronics
      3.7★Compensation & Benefits
      avatar
      ABB
      3.7★Compensation & Benefits
      avatar
      Eaton
      3.7★Compensation & Benefits