Indeed Customer Service Representative interview questions
based on 28 ratings - Updated Jan 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
74%
Applied online
Applied online
16%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
5%
Other
Other
Interview search
28 interviews
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Indeed interviews FAQs
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Indeed overall takes an average of 18 days.
Common stages of the interview process at Indeed as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
Interview process was great. First was a screening call with recruiter, we talked about relevant experience, data driven experience is important. Second round was dual 30 minute interviews with hiring managers, asked about sales skills and work ethic. Final interview was with director, sales role play and behavioral interview. All team members were very transparent and willing to answer questions.
Interview questions [1]
Question 1
How do you leverage data to make sales in your current role?
Okay, it was quick and informative. Not sure if i would want to move forward as it was quick. Overall nice people and no complaints. Happy to provide more if needed
I applied through an employee referral. The process took 2 weeks. I interviewed at Indeed (New York, NY) in Feb 2022
Interview
Intro call them zoom call with a director - director in my experience was cold and uninterested. Basic background questions - must make a connection with the interviewer to move forward