I applied online. The process took 3 weeks. I interviewed at Medavie (Toronto, ON) in Sep 2022
Interview
Meeting with HR recruiter followed by an assessment on the computer. I then had a video interview with managers followed by submission of references. Process was very professional and quick.
There was one round of interviews in total. The interviewers were an HR, a leader and a department manager. Overall, the interviews were average in difficulty and there were no very difficult questions.
Interview questions [1]
Question 1
Tell me about a time you successfully solved a difficult problem.
There were two leaders in the interview process and no very tricky question was asked. Customer service experience would be one of interesting points that they would learn more about
Interview questions [1]
Question 1
tell me about one time you was dealing with an upset customer