Glassdoor users rated their interview experience at Optus as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Technical Specialist and Retail Consultant rated their interviews as the hardest, whereas interviews for Technical Specialist and Retail Consultant roles were rated as the easiest.
The hiring process at Optus takes an average of 14 days when considering 2 user submitted interviews across all job titles. Candidates applying for Technical Specialist had the quickest hiring process (on average 14 days), whereas Technical Specialist roles had the slowest hiring process (on average 14 days).
It was pretty chill but had many stages in the interview process (video then phone then in person) and you’ll be fine because they are quite friendly and easy to talk to
I gave a brief overview of my background, including my studies, previous customer service experience, and why I was interested in the role. I also mentioned that I enjoy working with people, helping customers find solutions, and being part of a team environment. I tried to keep the answer confident and conversational while showing that I was reliable, approachable, and willing to learn.
VI in April-> Assessment Centre in May -> Feedback Call in late May. Overall experience is smooth and their assessment centre procedure is nice and felt welcomed. The staff were nice and helpful.