Glassdoor users rated their interview experience at Pep Boys as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service and rated their interviews as the hardest, whereas interviews for Customer Service and roles were rated as the easiest.
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I applied through other source. I interviewed at Pep Boys in May 2026
Interview
Their online application process is so antiquated and updated. They will ask you for a supervisor‘s names and phone numbers and all this irrelevant information you have to hand type in once you get done this grueling process you will get an email less than five minutes later saying the position you are applying for is no longer available
Got a call from a recruiter , which I passed saying district manager would be in touch for me but never reached back out.I reached back out to recruiter and she said she would send him my info again but never heard anything back.
I applied online. I interviewed at Pep Boys in Dec 2025
Interview
I had a total of three phone calls with three different people. They were of a great tenor and left me with a positive impression of the company. We seemed to have meshed well as the third call felt more like a formality. This was just before the Christmas/New Year holidays. In early January I received a call that the position had been closed and no one was hired.
Interview questions [1]
Question 1
The usual relevant questions regarding industry experience.