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      TD Insurance

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      Customer Service Representative Interview

      Oct 31, 2021
      Anonymous employee
      Halifax, NS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at TD Insurance (Halifax, NS) in May 2021

      Interview

      They asked about my sales and call centre experince (this was for a call centre position) and then asked me what the words "commitment" and "reliability" mean to me. I essentially gave them the dictionary definitions

      Interview questions [1]

      Question 1

      What does reliability mean to you? Why are you a good fit for this job?
      Answer question

      Other Customer Service Representative Interview Reviews for TD Insurance

      Customer Service Representative Interview

      Apr 14, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at TD Insurance

      Interview

      Video interview scheduled before hand by a phone call from recruiter showing private number. There was only one round to the interview and common customer service questions were asked as well as some sales questions

      Interview questions [1]

      Question 1

      How would you handle frustrated customers?
      Answer question

      Customer Service Representative Interview

      Mar 21, 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at TD Insurance

      Interview

      Started with a phone interview with an HR admin with a standard set of questions. Then a sit down interview with the hiring manager with a more formal and fluid conversation

      Interview questions [1]

      Question 1

      What was your past experiences with customers?
      Answer question

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