Unknowns Customer Service Representative interview questions

The interview process was very lengthy.I almost took one week to get offer for interview.there were 4 stages: screening, quiz, phone interview and video interview was the last stage and it took more than 20 mins

Phone screen, video interview and in person, reference check and offer letter. Pretty standard in terms of process. Everyone was very nice and felt heard during the interview. Would recommend the company even if I didn’t get the role.