Tell me about a time you asked your manager for feedback.
Auto Claims Interview Questions
637 auto claims interview questions shared by candidates
One question was a claimant was supposed to pick up his car from the repair shop on Friday but said he was in a meeting. Called on Monday to ask us to pay for the 3 additional days rental fee. The claimant emphasized that it was my client's fault.
A time you went above and beyond for a customer? Don't know why they ask because their adjusters do nothing of the sort. The employee I set with for 2 hours was disengaged and spoke rudely to all his customers
You are called by an auto shop that tells you it will take 5 hours to repair a dented door. Your estimate is 2 hours. What do you say to the repairman?
Reflect back to a time where you disagreed with management or a coworker.
What is the salary in your current position? What are you looking for (income)
A shop disagrees with your estimate of labor hours and says you are trying to cheat the customer, who do you handle the situation?
A lot of situational questions.
Typical “tell me a time when…” questions.
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