They just asked more of a customer satisfaction questions and also how to handle a package and what to do when a package is damaged.
Fulfillment Operations Interview Questions
427 fulfillment operations interview questions shared by candidates
Most questions were common sense situation questions.
What do you do if a customer asks for help and your shift is over/almost over?
Can you pass a drug test and a background check.
A 2 hour SQL assessment based on a data set of users by occupation and related movie ratings. Recruiter initially said that this was a 24 hour assignment - this turned out to be false upon opening the documentation.
Prepare an analysis with an executive summary based off of the data provided within 24 hours. Understand what is driving lost customer demand (users who were ready to place an order but no available delivery slots) and how to address it.
What do you like about ModCloth?
How did you handle a difficult interaction with a customer?
Describe a project in which you were able to come up with a solution that improved the way your job is done. It was something to that effect.
Why do you want to work in GoPro?
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