Acuity Insights reviews

3.8

70% would recommend to a friend

(34 total reviews)
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Matt Holland

Not enough data to show CEO approval

62% positive business outlook

Acuity Insights has an employee rating of 3.8 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acuity Insights employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

34 reviews
3.0
Nov 9, 2020
Recommend
CEO approval
Business Outlook

Pros

- great people in non-leadership positions, who genuinely care about each other - flexible work schedule and remote since COVID-19 - there is work/life balance - strong professional development fund - RRSP matching - you get a lot of independence and the work is challenging

Cons

- the company requests feedback, then when given honest reviews (like some from this year) the response is to ask current employees to write more "honest" (aka: positive) reviews on here to counter. The problem is, that was an honest review that leadership and people and culture, should take seriously. - leadership lacks strong communication skills, has a hard time taking feedback and incorporating it. - Altus culture has been negatively impacted since moving remote, since a lot of our workplace culture was dependent on being in the same office and the majority of the people at Altus are genuinely amazing. Not a lot is being done about it aside from TinyPulse surveys currently, where feedback is seen as negative if it's not "everything is great!" - like any tech company, these cons are scaling problems, but the leadership team seems more interested in keeping a 4+ star rating instead of listening to the feedback and learning from the current team internally. - not a lot of growth opportunities - "we're all ops, we're all sales" - we were recently asked to "lean in" to whatever was asked of us, which caused a lot of pressure and unwarranted stress.

1.0
May 19, 2023

Some good people, bad management and products

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues were god, some very smart and hardworking people. The marketing team was a little clueless after the VP left, but found ways to work. Altus days (Acuity days now, I guess, if it's still there) were good. Everyone I worked wanted to and put in genuine efforts for the company to be successful, with little belief in the product.

Cons

We had some layoffs in Oct. 2022 and were informed that there will be no further layoffs. There were more layoffs in Feb. 2023 including people on maternity leave! The senior management is clueless. They do not have vision for products, hire and fire on whims. Only founders believe in the products. Product team feels a little discriminatory with the head bringing people from his last organization, firing others and favouring white people.

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Acuity Insights Response
3y
Thank you for sharing your experience and observations with us and the Glassdoor community. The decision to reduce the team, putting our business on a path to sustainable and responsible growth, impacted so many people - in tangible and intangible ways. We acknowledge the financial and emotional impact on those who lost their jobs. It affected their lives and livelihoods in ways we will never fully know and understand. Our remaining team has benefited from learning the broader context behind the decisions and factors that created conditions for our layoffs. The people directly impacted will understandably have different perspectives and feelings about what happened. If you feel you can benefit from a follow-up conversation or if we can support you in any way, please reach out to someone you feel safe talking to on our team or contact me (Tine) at thaugen@acuityinsights.com.
3.0
Apr 29, 2021

Decent, but leadership needs improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work-life balance - Altus Days - Generous benefits and parental leave - Assessments, research and other projects are really interesting. The company is growing quickly. - Most teams are friendly, smart and hard-working

Cons

I don't think the current CEO is the right person to lead this company. The people he has chosen to be at the leadership table is bit of a mixed bag. When you have no proven experience in HR or corporate strategy, including how to scale a company, I don't see how you could expect to attract good people, keep the good people who haven't already left, and actually compete in the market. Too many exits in a short period of time. I'll admit some of these people needed to go, but very good talent also left because they were unfairly judged as unfit to be part of the company's next stage of growth. There is no transparency when it comes to performance reviews, raises and promotions. These things need to be standardized and in line with what's in the market.

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Acuity Insights Response
5y
Thank you for your review! We’re always looking for ways to optimise our employee experience so we’re delighted to hear that you are feeling the positive effects of those efforts. We’ve been sad to see some faces leave Altus of late but recognise that many of them were here for a long time, helped to shape Altus into what it is today and went on to new opportunities which better aligned with their career goals moving forward. We recognise that historically, we may not have communicated as clearly as employees would like when it comes to our processes around performance reviews, raises and promotions - we’ve been developing these processes over time and with the People & Culture team growing significantly over the last year, we’re well equipped to improve this moving forward; hopefully you’re already seeing this in action through recent All Hands and Kick Off presentations! Rich has grown Altus tremendously over the last 7 years as our CEO but recognises that he isn’t an expert in every facet of running a business and as such, we’ve hired a number of leaders to build a leadership team with complementary skills and experience to ensure that Altus is setup for success as we continue to grow. We encourage you to share your feedback through avenues such as TinyPulse, your manager, confidentially with a member of the P&C team or with Rich directly if you have concerns that we may be able to address - we’re always open to suggestions!
Viewing 1 - 3 of 34 Reviews

Glassdoor has 45 Acuity Insights reviews submitted anonymously by Acuity Insights employees. Read employee reviews and ratings on Glassdoor to decide if Acuity Insights is right for you.