Is Cactus Club Cafe a good company to work for?

Cactus Club Cafe has an overall rating of 3.7 out of 5, based on over 1,363 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 63% of employees would recommend working at Cactus Club Cafe to a friend and 42% have a positive outlook for the business. The best reviews about Cactus Club Cafe have been left by employees working as Porter , Bartender and Manager .

Does Cactus Club Cafe pay their employees well?

According to anonymously submitted Glassdoor reviews, Cactus Club Cafe employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Cactus Club Cafe. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Cactus Club Cafe?

63% of Cactus Club Cafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cactus Club Cafe 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cactus Club Cafe?

Server (265) , Line Cook (118) , Hostess (108) , Server/Waiter (103) , Bartender (46) , Server/Bartender (38) , Dishwasher (31) , Expeditor (26) , Host (24) , Manager (21) , Sous Chef (21) , Shift Leader (20) , Prep/Line Cook (18) , Host/Hostess (17) , Cook (14)

What are the pros of working at Cactus Club Cafe according to real employee reviews?

"It does however hire some of the best people in the industry & great people to learn from." ((in 139 reviews)); "great for students or if you have another job Professional and organized Good money" ((in 61 reviews)); "Great staff and the best bosses I've ever worked for!" ((in 58 reviews)); "Good training great for resume" ((in 50 reviews)); "Coworkers are great and are friends I go out with" ((in 46 reviews))

What are the cons of working at Cactus Club Cafe according to real employee reviews?

"long hours and some rude customers" ((in 80 reviews)); "Low pay and they usually cut off your shift early" ((in 39 reviews)); "Managers do a lot of micro managing." ((in 36 reviews)); "No breaks at times and discount is not that good." ((in 22 reviews)); "No benefits at all!! Worked at small restaurants which even gave some health care benefits but none here" ((in 21 reviews))

What Cactus Club Cafe locations have received the highest employee ratings?

Victoria , Abbotsford , Edmonton , Calgary , Saskatoon , Nanaimo , Coquitlam , West Vancouver , Surrey , Toronto

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Cactus Club Cafe

Cactus Club Cafe reviews

3.7

63% would recommend to a friend

(1,340 total reviews)

Andrew Latchford

70% approve of CEO

42% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.4

Senior management

3.4

Career opportunities

3.0

Compensation and benefits

Cactus Club Cafe has an employee rating of 3.7 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cactus Club Cafe employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

1.0

May 25, 2026

Good starting point for cooks, but exploitative management

Line cook

Recommend

CEO approval

Business Outlook

Pros

Good place to start off as a cook

Cons

Management will take advantage of you

5.0

May 17, 2026

Good tips and a positive work environment

Server

Recommend

CEO approval

Business Outlook

Pros

Good tips, good work environment

Cons

Don't have any that I can think of

3.0

May 15, 2026

Great coworkers but on-call expectations for everyone, no exceptions

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

coworkers, flexible work schedule during slow season

Cons

everyone has to be on call

Viewing 1 - 3 of 1,340 Reviews

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Jobs at Cactus Club Cafe

Front Desk | West Edmonton Mall

Dishwasher | West Edmonton Mall

Dishwasher | Jasper Avenue

Dishwasher | Scott Road

Front Desk | Macleod Trail