Does Carter's pay their employees well?

According to anonymously submitted Glassdoor reviews, Carter's employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Carter's. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Carter's?

54% of Carter's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carter's 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Carter's?

Sales Associate (566) , Store Manager (141) , Retail Sales Associate (111) , Assistant Manager (97) , Assistant Store Manager (84) , Supervisor (77) , Sales Manager (69) , Part Time Sales Associate (59) , Manager (54) , ASM- Assistant Store Manager (31) , Part Time Supervisor (31) , Sales Associate/Cashier (31) , Part Time Sales Manager (30) , Warehouse Associate (30) , Seasonal Sales Associate (24)

What are the pros of working at Carter's according to real employee reviews?

"The team I worked with were great people and I learned a ton about the retail industry during my time here." ((in 153 reviews)); "Coworkers were great and fun" ((in 113 reviews)); "great benefits available for part time people" ((in 97 reviews)); "Good for college students.. and mom's that have flexible schedules...." ((in 64 reviews)); "Pleasant work environment and good benefits." ((in 63 reviews))

What are the cons of working at Carter's according to real employee reviews?

"Low pay for job title and responsibility" ((in 277 reviews)); "Management is poor and not very transparent." ((in 127 reviews)); "Long hours and expected overtime when understaffed" ((in 105 reviews)); "sometimes managers can be rude" ((in 77 reviews)); "There was no training and they were annoyed whenever you asked for help." ((in 41 reviews))

What are employees saying about Carter's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Carter's layoffs and their outlook for job security at Carter's in 2026.

What Carter's locations have received the highest employee ratings?

Cambridge , Calgary , Kitchener , Edmonton , Mississauga

Carter's reviews

3.5

54% would recommend to a friend

(2,707 total reviews)

Richard Westenberger

63% approve of CEO

45% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

Carter's has an employee rating of 3.5 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 24, 2015

Not a good COMPANY to work for in Canada

Part time manager in training

Recommend

CEO approval

Business Outlook

Pros

I was previous part time MIT at one of the Canadian stores. Store staff is nice, environment is friendly, i liked what i did because i enjoyed customer service.

Cons

No security/safety for staff, no incentives for staff, minimum wage with .25 cent raise as you move up, no security/cameras for customers. Hardly any hours for part time staff, yet expectations are set high for store standards at all times.

1.0

Feb 11, 2015

Carters Canada

Management

Recommend

CEO approval

Business Outlook

Pros

Very relaxed environment...so relaxed people are rarely in the office, Management is rarely around to care, Long lunches, non micromanagement due to lack of leadership availability, Tremendous work/life balance as nobody cares if you show up or not!

Cons

Where to start...leadership is composed of the least inspiring, worst leaders I have encountered in 30 years, leadership team never around, HR is known as Human Resistance department and will never engage, follow up or do any work ( one staff member has 60 absences in 90 days, but HR is unwilling to assist managers, nobody is leading or changing culture, but simply babysitting until his Golden Parachute kicks in when Atlanta transitions all functions to US! Finance department does not empower staff...approvals must be granted before anything is done, and finance turn over in staff is incredible - 10-15 in 2013 and 2014. Corporate tells staff that ethical companies live the values they publish, but Carters does not as they break 2-3 of their 5 - the biggest being Invest in Our People....

4.0

Oct 23, 2025

Nice Company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- Good team - Decent Hours - Good Discount

Cons

- Customers are difficult - Pressure to meet sales targets

Viewing 1 - 3 of 2,707 Reviews

Jobs at Carter's

Assistant Manager - CR1103

Supervisor (Part Time)

Carter's

Carter's reviews

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Reviews by job title

Not a good COMPANY to work for in Canada

Carters Canada

Nice Company

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