Citi reviews

3.6

65% would recommend to a friend

(36,494 total reviews)
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Jane Fraser

67% approve of CEO

56% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

36K reviews
1.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Citi’s overall compensation is competitive.

Cons

Most of Citi’s 1 and 2 star reviews I've read on this site are absolutely true. - Low diversity - Terrible work/life balance - The worst on-boarding experience - No documentation, training, or peers who can provide you information. - no manager 1-1s - No collaboration, teams work in silos, with no vision. - multiple contradictory decision makers. - EPMO and PMO adds zero value in this organization - ICRM is the worst of all. This unit alone adds more risk to Citi, possibly costing the firm 10 time more than any other bank , while bringing in no revenue. - no checks and balances. - unclear roles and responsibilities - no accountability and ownership - major lack of trust at all levels - no one seems to know why they do what they do. - Sr Management in the USA advise employees to just do what you are told. - numerous compliance courses to complete every month that no one seems to adhere to. - ICRM violates they own policies and HR is complicit. - the whole organization works like paper pushers

1.0
Feb 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Salary is a little better but that is it.

Cons

1. They are running a sweatshop at their Mississauga office. 2. It has a very bad crowd. People, they talk all the time, they don't even care that they are disturbing other people. 3. You don't have a preassigned desk, you have to find an empty desk. You also have to clear your desk after work. 4. Every desk has a VDI and you are supposed to connect to your remote machine with the help of VDI. Everything is very slow, and the machine hangs all the time. Even you cannot connect your headphones to the VDIs. 5. A lot of people do support work and get over 300 emails every day (not exaggerating), bad place to learn anything technical, just remember it is a bank. 6. You are expected to work over 10 hours every day. 7. They don't have coffee machines, unlike most companies. 8. Dirty restrooms, you will feel as if you are in a public restroom.

1.0
Oct 20, 2023

Not worth

Recommend
CEO approval
Business Outlook

Pros

You are working for a US company so it's good to have on your resume.

Cons

LOTS of cons. - No documents for new onboarding folks - Each on their own, you may be put on a team but no one has any idea what is going on, and everyone just pumps out solutions as long as it works, no standardization across different teams code bases - You're expected to hit the ground running and thrown into a project with no guideline on what to do or what to expect - Hours are horrible because work culture is horrible here unless you come from a 3rd world country - Expect to work 24/7 all day every day, work isn't done just because you went home after 5pm on a weekday and you for sure will be working on weekends. - No diversity. Majority of workers are Indian males with a few Chinese sprinkled in but no other race aside from these 2 so the work culture is simply work work work work work - No one will pat you on the back for working past your regular 9-5, in fact, it's expected from management because everyone does it and if you don't, you won't succeed - Pay is abysmal compared to what the industry pays in terms of YOE vs compensation, but Citi won't care, because they'll simply find more 3rd world country folks with experience to fill those positions If you are looking for any semblance of work-life balance and being well compensated at the same time, Citi is not for you.

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