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ClickSoftware

Part of Salesforce

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ClickSoftware reviews

3.9

73% would recommend to a friend

(310 total reviews)
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Mark Cattini

94% approve of CEO

66% positive business outlook

ClickSoftware has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickSoftware employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

310 reviews
1.0
Oct 19, 2017

An inconvenient truth

Recommend
CEO approval
Business Outlook

Pros

Well, as of this day, nothing. If I try, maybe working at home is allowed?

Cons

Since Francisco Partner acquired Click 2-3 years ago, there have been 3 huge waves of layoffs. Many good people left and/or were kicked. The new hires don't have any idea of the business. This is why the management was kicked (SEO, SVP sales and others). The product is not good enough to compete in today market, especially when Click partnered with Salesforce and SAP so sales guys are not allowed to compete in these opportunities. These why so many people at sales were kicked or left, it's impossible to reach the goals! The product itself, not long time ago it became a cloud product. It's still not on the level you would expect from a true cloud company. Meanwhile, competition from Oracle is getting tougher as their product actually make the steps to advance. And WTF are those reviews from the India office?? I'm sure they are getting paid for these! Nobody in Click is happy in the USA, Israel and what remained of the UK offices. Think twice before going to work here or do any business with this company. It's going downhill. And FAST.

1.0
Nov 10, 2017

Buyer Beware!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at Click are truly wonderful! Incredibly kind and smart and willing to get the job done no matter what. They also remodeled the office which looks very nice and is an upgrade to the 90's decor they had before, however, no amount of paint can cover up the mess that is actually occurring in this company. The 'pros' stop there.

Cons

Click has done two major layoffs within the last 6 months and it's HIGHLY troubling. The top executive positions in the company have been axed along with tons of Vp's and directors! All the top roles within the company so we can only guess that Francisco Partners is trying to sell even though they continuously claim they are not. Well they've lied multiple times before so who is to say they aren't lying now. The senior leadership that is left is just awful. No leadership skills whatsoever (unless you consider micromanagement a positive skill) and the second and third in command are following their lead which is creating a downward spiral of utter madness. Marketing (as well as other parts of the company) have been decimated and I'm not sure how they're expecting anything to get done with no staff and no support. I'm planning on jumping ship before I become a victim of their "reorganizations" and while I still have a chance to swim away from this Titanic.

1.0
Oct 7, 2015

Terrible. No other way to describe it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting product and some decent company benefits. There were one or two leaders who I believe have credibility and business/personal ethics.

Cons

If you're looking to work for a company whose management has complete and utter disregard for integrity, honesty and ethics, you should look no further and work for ClickSoftware. Poor communication and lack of employee morale started with the Israeli management and quickly flowed to the Boston management and team. I witnessed illegal and unethical business practices, management acting inappropriately with staff and lack of sensitivity/confidentiality.

Viewing 1 - 3 of 310 Reviews

Glassdoor has 326 ClickSoftware reviews submitted anonymously by ClickSoftware employees. Read employee reviews and ratings on Glassdoor to decide if ClickSoftware is right for you.