Comfort Inn reviews

3.3

45% would recommend to a friend

(658 total reviews)
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Stephen P. Joyce

54% approve of CEO

41% positive business outlook

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

658 reviews
2.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Straightforward work. The manager was really nice and easy to work with, and the schedule was flexible. The "head of housekeeping" was easy going, resonable when correcting your mistakes, and willing to help out whenever you needed it.

Cons

The job itself wasn’t bad. A lot of hard work, you will work to your bone but the work environment made it tough. The "lead housekeeper" was super toxic constantly rude, using bad language, throwing insults and just overall disrespectful. Sometimes she wouldn’t even acknowledge your presence which made things really uncomfortable. On top of that, she was known to steal tips which was incredibly unfair. The management knew about this issue but didn’t do enough to hold her accountable, which just let the behavior continue.

1.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s really hard to find any pros to put down here.

Cons

Stay away from here if you can. You sign up to clean normal guest rooms but instead the hotel is filled with refugees living here so really you’re just cleaning refugees’ “homes”, and they’re messy because most of them don’t clean their rooms themselves at all. Also be prepared to do the management’s job for them because they will assign it to you. They will cut hours whenever they can, hours are never stable.

Viewing 1 - 3 of 658 Reviews

Glassdoor has 708 Comfort Inn reviews submitted anonymously by Comfort Inn employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Inn is right for you.