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Cossette Communication

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Cossette Communication reviews

3.7

80% would recommend to a friend

(326 total reviews)
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Mélanie Dunn

93% approve of CEO

58% positive business outlook

Cossette Communication has an employee rating of 3.7 out of 5 stars, based on 326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cossette Communication employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

326 reviews
1.0
Feb 1, 2018

Beware!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Nice office - Variety of clients

Cons

Beware of the McDonald's client! Working on any other account at Cossette would be a great introduction into the industry, but whatever you do, do not accept a job at Cossette working on Mcdoanld's. The client is rude and demanding, and the teams within the agency are even worse. There are many backstabbing, rude, power tripping colleagues who give no respect to those trying to learn and grow in their career. Teams are cliquey and make no effort to make new team members feel welcome. There is absolutely no training and you are expected to work insane hours and be reachable every hour you are out of the office, even on holiday. You are expected to work through your "lunch hour" and taking time to go grab a meal is frowned upon. I've never worked in such a toxic environment.

1.0
Jan 18, 2019

Use, Abuse and Reduce

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big brand clients but they will suck you dry especially McDonald's

Cons

They paint you a pretty picture to join and then eat you alive. DO NOT trust them- RUN! Low pay and high work ratio- No work life balance 'Mean Girls' comes to mind- bullying, isolating and extremely stressful environment. Immature environment - lots of politics High turn over so you can't make friends and they'll stab you in the back to get ahead and still not advance. Pressure to drink and party Poor benefits Little room to grow HR does not help with harassment and bullying complaints Toxic work environment

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Cossette Communication Response
7y
Hello, We’re so sorry your experience does not meet your expectations. What you describe in no way reflects the culture or values we believe in at Cossette. It is a top priority for us that our people feel our support, and we have a clear code of conduct as well as an anti-violence, harassment and sexual harassment policy in place to ensure every employee’s experience is as fulfilling as possible. We take this matter very seriously and we will keep doing our best to provide our teams with an exciting and, above all, welcoming workplace. Thank you for your feedback!
1.0
Sep 8, 2022

Run don't walk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A steady paycheck? Company name? Are those even pros in this day and age? Who knows kids. Not cossette that's for certain.

Cons

settle in because this will take some time. when I first started working there I kept wondering why certain coworkers were so aggressive and exhibited bullying behavior, I just assumed they were negative people, I spoke to my manager about it (foreshadowing) and moved on with my life just trying to focus on being positive and helpful and doing my job. Eventually it became glaringly obvious that the reason these people were so aggressive towards me was the toxic work culture fostered in this department. I don't think I've ever worked with a group of people more manipulative and deceitful in my entire career over 15 years. I was shocked by some of the behavior I encountered (people deleting chats so you can't go back and trace information, emails being deleted, reassigned or archived with out your knowledge so you can't action them until its too late, false evaluations with metrics they can't explain if you press them for answers, encouraging harassment in the work place or being complacent to sexual harassment if the culprit is a favored employee- I have receipts for all these claims FYI this is not just s disgruntled review) just an example of toxic work environment so you get an idea, after certain events were made public in the media about aboriginal people in Canadian schools, in we had a company wide seminar on inclusivity and discrimination against minorities, the only question asked in the QA portion of this event was "can white people join this committee". I can't. the absurdity. The concept of tone deafness isn't a familiar one in this company. I was subjected to psychological abuse by my manager and supervisor to the point that I now have an anxiety disorder. At the beginning of the pandemic I was encouraged to not get the vaccine by my manager, who flat out said "don't get it, stay home as long as it takes, do not get it", later I was scrutinized for not coming to the office more often. I was over worked beyond what's acceptable. I missed family member funerals, I couldn't be there for my parents when they were hospitalized, it was an absolutely horrible experience. Anytime I needed a sick day (they offer an unlimited amount of "responsible sick days") for an emergency which wasn't very often but happened due to elderly parents getting sick during lockdowns, i would be told assuringly that i can take that time without worry about work flow or being behind, the next day without fail I would be pulled into a meeting to inform me that I'm behind on my work... Benefits are average nothing amazing. Read the fine print when you try to take advantage of some company benefits like a work cell phone, they cut my pay in half when I ordered a work phone months later with no warning, coordinating a refund resulted in many people who shouldn't have payroll information being given access to this sensitive information without my knowledge, and ofcourse not to mention the public shaming in team meetings where the private payroll issue was brought up - by payroll employees no less - along with their opinions on the matter. Which is unacceptable. HR is there to mitigate liability nothing more, there is no human component in how they manage sensitive discussions. They just want to end the conversation as spon as possible. They offer no real oversight to evaluations. A manager can use a report and claim its measuring 1 KPI when in reality the data is not aggregated accurately or even representative of the evaluation category they're claiming to measure. Evaluations are completely arbitrary and without a standard structure across the value chain. What's more, a manager can subject 1 member of the team to months of these incoherent evaluations, if you press to see if other team members received similar, you will get vague or evasive answers. When I checked in with colleagues to see if they received evaluations as well, everyone was mystified that our manager is doing evaluations at all. They specifically target 1 person to inflict this nonsense on and use HR to aide in this discriminatory process. It didn't matter if I followed their "progress plan" diligently, every meeting I walked in I was confident that I hit every deliverable on target, and walked out completely diminished. They offered no explanation when I asked for details on how i didn't meet their expectations, just vague statements like "I don't know I didn't look at the numbers in detail" or "I just feel ...." The pay is absolute crap. Way below industry standard. If you value collaboration, growth, learning, creativity, problem solving, save yourself the trouble, I would run. Don't walk.

Viewing 1 - 3 of 326 Reviews

Glassdoor has 425 Cossette Communication reviews submitted anonymously by Cossette Communication employees. Read employee reviews and ratings on Glassdoor to decide if Cossette Communication is right for you.