Does Cox Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cox Communications employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Cox Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Cox Communications?

71% of Cox Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cox Communications 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Cox Communications?

Technical Support Representative (123) , Customer Service Representative (90) , Inbound Sales Representative (86) , Account Executive (75) , Sales Representative (69) , Retention Specialist (67) , Solutions Specialist (66) , Manager (57) , Sales (54) , Project Manager (51) , Sales Associate (47) , Director (45) , Tech Support Representative (45) , Customer Retention Representative (38) , Universal Home Technician (38)

What are the pros of working at Cox Communications according to real employee reviews?

"Cox offers great benefits and is the big player in the region where I worked." ((in 786 reviews)); "Good pay but not always worth the frustration of on going metrics and goal changes." ((in 372 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 242 reviews)); "Great culture and community!" ((in 207 reviews)); "Work life balance is great" ((in 133 reviews))

What are the cons of working at Cox Communications according to real employee reviews?

"Poor management and team wotk" ((in 191 reviews)); "Most managers have been around for 20 years and are out of touch with today's market." ((in 84 reviews)); "The system we use is a little complicated and there is a month long training on how to use it." ((in 56 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 47 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 44 reviews))

What are employees saying about Cox Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Communications layoffs and their outlook for job security at Cox Communications in 2026.

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Cox Communications

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Cox Communications reviews

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3.9

71% would recommend to a friend

(4,272 total reviews)

Mark Greatrex

75% approve of CEO

45% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.6

Career opportunities

3.3

Senior management

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

4K reviews

5.0

Jun 3, 2026

Great compensation and culture amid constant change

Cyber risk and compliance manager

Recommend

CEO approval

Business Outlook

Pros

Compensation, work life balance, culture, facilities

Cons

re-orgs, constant change, sparse vertical movement opportunities, questionable decision making by leadership in investments and portfolio

3.0

Jun 2, 2026

Benefits overshadowed by pressure and constant changes

Feild service tech

Recommend

CEO approval

Business Outlook

Pros

Company vehicles, boot vouchers and tools provided

Cons

Constant weight over your head with your score card. Supervisors that will hound you constantly. Company changes every 6 months. Hiring freeze for the past 3 years

2.0

May 31, 2026

Great culture and benefits, but merger concerns loom

Senior data analyst

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

Viewing 1 - 3 of 4,272 Reviews

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Great compensation and culture amid constant change

Benefits overshadowed by pressure and constant changes

Great culture and benefits, but merger concerns loom

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