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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,091 total reviews)
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John Pearson

79% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Apr 28, 2020
Recommend
CEO approval
Business Outlook

Pros

The people are great, supportive and kind.

Cons

I worked for DHL Express for almost 3 years in the inside sales office in Canada. The people working at this location were great and they are the reason why I stayed working there for so long, but there is something seriously wrong with the leadership in the commercial team, specially the inside sales office. There are people in leadership roles who create a very toxic work environment and even after the employees have tried to speak up and let upper management know about the issues happening, they turn a blind eye and do nothing about it! Don’t even bother going to HR because they will do absolutely nothing, instead they will rat you out to upper management. Favoritism is displayed by most leaders in the inside sales office and it is visible for everyone on the floor. It is very sad such a large corporation like DHL Express would allow this to happen in Canada. You would also think the winner of the president’s club/SCC would deserve a promotion, someone who has done nothing but excel at their job and exceed quota – wrong, think again! I would personally never recommend DHL express as a place to work for any of my friends, family or loved ones.

1.0
Jul 12, 2016

Upper Management Needs Restructuring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are a lot of fun, employee appreciation day and monthly incentives are also great. Work-life balance is fine, typical 9-5. Compensation can be pretty good, benefits are great.

Cons

Upper Management only cares about their next pay. They do not care about you as a person at all. Turnover is pretty high. Favoritism of certain employees is blatant and unprofessional.

3.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

High earnings potential, lots of autonomy, global brand is well recognized, ability to build a strong professional network.

Cons

Micromanaged, management completely changes focus every few months and often contradicts themselves, heavy focus on KPIs, poaching sales within the team, high employee turnover, disconnect between management and sales reps, turn a blind eye to issues in the workplace.

Viewing 1 - 3 of 4,091 Reviews

Glassdoor has 6,161 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.