Dignity Funerals reviews

2.3

22% would recommend to a friend

(209 total reviews)

Zillah Byng - Thorne

25% approve of CEO

22% positive business outlook

Dignity Funerals has an employee rating of 2.3 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dignity Funerals employee rating is 36% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

209 reviews
1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

One or two staff that genuinely care.

Cons

I have NEVER in my life experienced such blatant disregard for people! Behind closed doors is just a money making factory that treat the deceased like they are bags of rubbish. This place needs a panorama documentary done on it because the public would be horrified if they knew a fraction of the systemic neglect that happened here daily. There is no real training, you are just thrown in at the deep end on day one. There is no support for mental health, just a poster in the tearoom with a phone number on it. We regularly see the full spectrum of horrific, life ending injuries and disease but management doesn’t even have regular check ins with us. Meanwhile management have plenty of time to pressure us to sell as many attended funerals as possible. We are expected to work long past our hours with no notice but have to give them a months notice for a day off. Clinical waste is all over the place, used gloves, soiled blankets etc. Staff rarely wear PPE and when they do it’s just thrown in any old bin or on the floor. Staff come in from working on the deceased and wash their hands in the tearoom where people are having lunch. Issue are raised with management daily, from broken or missing equipment to openly racist and abusive behaviour. NOTHING is ever done about it. Good staff keep leaving and the bad ones get a pass because they make more money by cutting corners.

1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time and get correct pat on time

Cons

Money grabbing company that will do anything to make money. Have sacked so many staff that it's left the ones still there feeling overwhelmed and exhausted yet seem to pile more on. They hire clueless managers that have no experience in the funeral industry who have no idea what they are doing They are just yes people.They are only interested in money not people. This only a place now to collect a wage and pay your bills unfortunately. Are being investigated for hiding negative reviews and posting fake positive reviews.

Viewing 1 - 3 of 209 Reviews

Glassdoor has 223 Dignity Funerals reviews submitted anonymously by Dignity Funerals employees. Read employee reviews and ratings on Glassdoor to decide if Dignity Funerals is right for you.