Direct Travel reviews

3.9

76% would recommend to a friend

(264 total reviews)

Christal Bemont

76% approve of CEO

73% positive business outlook

Direct Travel has an employee rating of 3.9 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Direct Travel employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

264 reviews
3.0
Dec 19, 2025

From Best-in-Class to Balance-Sheet First

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This was once a truly top-notch company. Strong leadership, talented people, collaborative culture, and a genuine focus on long-term value—for both employees and clients. Teams were empowered, innovation was encouraged, and decisions were made with care and context. At its peak, it was one of the best places I’ve worked.

Cons

After private equity involvement, the company changed significantly—and not for the better. Short-term financial optics began to outweigh long-term strategy. Cost-cutting, headcount pressure, and aggressive performance targets eroded morale and trust. Experienced operators were sidelined or left, and the culture shifted from building something great to simply extracting value.

4.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility Great sales leader in Canada Fantastic structure for the entire sales process Above board business practices

Cons

New ownership has muddied the waters All in though, the company is great.

4.0
Nov 24, 2024

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work flexibility and good management

Cons

Starts at low salary for accounting

Viewing 1 - 3 of 264 Reviews

Glassdoor has 309 Direct Travel reviews submitted anonymously by Direct Travel employees. Read employee reviews and ratings on Glassdoor to decide if Direct Travel is right for you.