DoorDash reviews

Sharing because it's the right thing to do. The following is known to people both inside and outside the marketing team where it occurred. It impacted someone who was well respected and it is now having an impact on morale. It has caused at least one individual to decide to not join the organization. - Someone put in their two weeks' notice, let's call them the leaver - Leaver's direct reports start having meetings with their skip (the leaver's manager), totally normal - Two days before their last day, leaver learns their manager has shared untrue information about their performance (or lack thereof) in these meetings - Leaver is (pretty obviously) disturbed to learn this - Leaver tells HR, said manager and said manager's manager about this -- again, this is disturbing stuff - Leaver's mental health is impacted (understandably!)... they tell the above folks they aren't able to lead transition trainings in their last two days, but their team has fortunately agreed to lead them - Manager insists multiple times that the leaver must be the one to lead the trainings; apparently a smooth transition quote/unquote is only possible if the leaver themselves does them (despite the fact their team knows some things better than the leaver does, lol) - Leaver says they can't and cites again the importance of their mental health (which, again, was impacted by said manager's behavior) - Manager and HR agree to make the leaver's last day that same day; or in other words, they move the leaver's last day to occur NOW, just two days before their final day, on like three hours notice, which is just wild to me and almost embarrassingly vindictive This is toxic at best and straight up retaliation at worst. But for the record, this same manager may or may not have also told their team (1) they didn't understand why two systems could not be integrated if SpaceX can launch rockets (lol); (2) mass layoffs were handled empathetically because they personally cried (lol); (3) the leaver didn't tell them someone else on the team was also leaving when actually they did, and in writing; and on and on. Red flags on top of red flags. This is making me reconsider leadership here and my future here.

- Perks are below tech standards i.e. no RRSP matching, bonus, HSA/LSA - No growth opportunities/role progression for CA MXPs from what I've seen. There seems to only be opportunities for MXPs in the US. Conversations with coaches are mainly metrics driven, no real convos on professional/skill development. - A lot of red tape in order to get anything done and highly disorganized for a large organization with vast resources. We heavily rely on US teams, if they are on holiday we are essentially unsupported and sitting ducks. - Processes, policies, priorities, your accounts, role responsibilities constantly change in a blink of an eye without any notice or communication. After I resigned, I was told by my peers that they changed this role to be hourly instead of salary, two weeks vacation from unlimited PTO, and then some benefits were taken away despite signing a contract. - Essentially a call centre, you are expected to hit unattainable metrics for case work and proactive outreach calls per week (the role was not what was originally described to me in the hiring process, very misleading). - Training was horrendous, you were expected to be cam on for 8 hours straight, 5 days a week, for a whole month from 11-7 PM EST which can cause Zoom fatigue. The training is quite extensive for a customer support role, spoiler alert, all roads lead to a resource where you can control + find the issue you are looking to address. - You are essentially a punching bag for Merchants and are yelled at daily for other people’s mistakes or company initiatives/policies so tough skin is required - Lack of trust from leadership/managers, unable to provide visibility/context on the why when changes are implemented. - Merchant Experience is not entitled to certain perks. We were not able to participate in taking additional recharge days off that was rolled out to Canadian Teams because we were "frontlines"