Dufry reviews

3.1

49% would recommend to a friend

(409 total reviews)
avatar

Julian Diaz

53% approve of CEO

39% positive business outlook

Dufry has an employee rating of 3.1 out of 5 stars, based on 409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dufry employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

409 reviews
1.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Working here if you are a BA (BEAUTY ADVISOR) There are free perks like products perfume and other cosmetics etc when you attend seminars. My location was in the airport so sometimes you meets celebs. Also they do a free brand trip for learning purposes with whatever brand u work for once a year. Paris, Mexico, LA etc. (Dior, Chanel pays for all expensive etc.)

Cons

Company was just all around horrible to part time staff. No benefits. They value staff who are of a certain ethnicity depending on the city you are in because that is their target audience. EXAMPLE: In Toronto, Chinese customers and staff were priority. If you weren't, they didn't cater to those skin tones with makeup shades and Chinese staff always got first dibs on new positions which in my opinion was pretty racist. But Chinese spends the most so they were the favorites.

1.0
May 19, 2019

Sales

Recommend
CEO approval
Business Outlook

Pros

I really can’t think of any.

Cons

Minimum Wage for high end products. Terrible corporate support. Pathetic compensation. High employee turnover. Negative work environment. Better to flip burgers for the same pay.

5.0
Nov 25, 2018

Great place to work

Recommend
CEO approval
Business Outlook

Pros

The best thing about working at world duty free (Dufry) 1. Atmosphere around the stores 2.working with others with the same mentality 3. Busy and always something to do in the stores 4. Incentives 5. Management/Supervisors listens and understands(accommodates where possible) 6. Shift flexibility as a 24 hr business 7. Do events outside of work - family fun days Sun run Staff appreciation days 8. Staff progression - sales to key holders , key holders to supervisors and supervisors to managers. 9. Internal trainings to development knowledge Staff development, wages, Atmosphere, Management and supervisors

Cons

No real cons if you put the effort in you get recognized

Viewing 1 - 3 of 409 Reviews

Glassdoor has 718 Dufry reviews submitted anonymously by Dufry employees. Read employee reviews and ratings on Glassdoor to decide if Dufry is right for you.