Does EastLink pay their employees well?

According to anonymously submitted Glassdoor reviews, EastLink employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at EastLink. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at EastLink?

63% of EastLink employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EastLink 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at EastLink?

Customer Service Representative (17) , Sales Representative (15) , Retail Sales Representative (7) , Customer Service and Sales Representative (6) , Sales Associate (5) , Sales Specialist (5) , Account Manager (3) , Bss Analyst (3) , Customer Service Specialist (3) , Financial Analyst (3) , Manager (3) , Marketing (3) , Marketing Coordinator (3) , Network Administrator (3) , Network Engineer (3)

What are the pros of working at EastLink according to real employee reviews?

"People on same level as myself are great." ((in 19 reviews)); "Good benefits" ((in 11 reviews)); "such a good manager for all the way of my working" ((in 7 reviews)); "Great coworkers at the right store." ((in 6 reviews)); "Good work life balance and lots of vacation time" ((in 6 reviews))

What are the cons of working at EastLink according to real employee reviews?

"Poor management" ((in 13 reviews)); "no training programs" ((in 10 reviews)); "Long hours and weekend shifts" ((in 8 reviews)); "Low salaries as per Industry Averages" ((in 7 reviews)); "Upper Management doesn't seem to care." ((in 4 reviews))

What are employees saying about EastLink layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EastLink layoffs and their outlook for job security at EastLink in 2026.

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EastLink

EastLink reviews

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3.9

63% would recommend to a friend

(258 total reviews)

Lee Bragg

80% approve of CEO

52% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Senior management

3.6

Work/Life balance

3.6

Career opportunities

3.1

Compensation and benefits

EastLink has an employee rating of 3.9 out of 5 stars, based on 258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EastLink employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

258 reviews

5.0

May 14, 2026

Exceptional culture, but low salaries and no upgrades

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great company, exceptional culture, best managed company

Cons

Low salaries, no upgrades for ON employees

5.0

May 5, 2026

Good work culture but benefits could improve

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Good work culture and people

Cons

Nothing bad but a bit less benefit

2.0

Mar 6, 2026

Not the best

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Got to work from home

Cons

Expect humans to operate like robots. Got let go because I was 5 minutes late after a doctors appointment which I told them about in advance.

Viewing 1 - 3 of 258 Reviews

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Jobs at EastLink

Customer Service Specialist

Customer Service Specialist