Dedicated employees, but the company is struggling - Inside Sales Department (HTC) Best Buy Employee Review

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees care a lot about clients

Cons

The entire company is going down hill. Sinking ship.

Explore other reviews about Best Buy

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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