Great company - Small Business Advisor CFIB / FCEI Employee Review

Thank you so much for taking the time to share your thoughtful review and feedback. I'm really pleased to hear that you've found meaning in the work we do as it’s one of the most rewarding parts of life at CFIB. Helping small business owners across Canada navigate such a wide range of issues is no small task, and I’m constantly in awe of the expertise and professionalism our Business Advisors bring to each interaction. You’ve captured the heart of the role beautifully. It’s dynamic, fast-paced, and intellectually challenging - no two calls are ever the same. That can absolutely make the days intense at times, and I appreciate your honesty about the volume and the juggling the role can require. The fact that you’re already identifying the right mindset, being open to learning, balancing multiple tasks, and occasionally needing time to provide the best answers shows you’re on exactly the right path. I take your note about quality versus quantity seriously. Striking that balance is something we are always working on. We want our members to feel well supported and that is why we’ve recently hired some great new colleagues to help manage the call volume. I encourage you to continue sharing your thoughts with your manager and colleagues. We grow stronger as an organization when our team members share these kinds of insights. Thanks again for everything you do to support Canada’s small business owners and welcome again to CFIB. Dan Kelly President and CEO