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      Canada Revenue Agency

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      Canada Revenue Agency reviews

      Under paid over worked - Customer Service Agent Canada Revenue Agency Employee Review

      2.0
      Feb 5, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great and there are perks

      Cons

      Micromanagement from team leaders The public is treated better than the employees (you're replaceable to them) easily disposed of There is little to no room for growth and alot of favoritism

      Explore other reviews about Canada Revenue Agency

      5.0
      Mar 20, 2024
      Admin. assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely a Great place to work

      Cons

      There was nothing I didn't like about the job

      4.0
      Mar 2, 2022
      Taxpayer services agent student
      Recommend
      CEO approval
      Business Outlook

      Pros

      -work remotely -5 weeks of paid training -constant help and support -overtime pay -ability to seek help from senior agents -paid breaks

      Cons

      -high call volume -technical malfunctions -long call periods -strict rules -very fast paced

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