employer cover photo
employer logo
employer logo

Canada Revenue Agency

Is this your company?

Good employer overall, but did have some issues - Appeals Officer Canada Revenue Agency Employee Review

3.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Lovely and supportive colleagues in both my division and the office. - Very chill work environment. - Zero micromanagement. - Regularly received paid training on various tax topics. - Great work/life balance. You will never work past 5pm. Plus you have the benefit of the hybrid work model. - Good extended health plan. - The Vancouver office is very nice and has lots of natural lighting.

Cons

- I was not hired back into a permanent position due to budget cuts, contrary to what was originally planned/orally communicated to me. - Other appeals officers (hired as an AU-03) were making twice as much as I was as a student (hired as an SU-04), despite completing the same level of education and doing literally the exact same work as other appeals officers. - Students cannot file grievances to the union about pay because SUs are not represented by the union. - Onboarding took quite a long time - about 3 months (from the initial interview, a follow up interview, reliability status security clearance, receiving an offer, to the start date). - The location of the Vancouver office is so-so (not many food options nearby). - The Vancouver office is essentially all cubicles where most colleagues' conversations are via Teams.

Explore other reviews about Canada Revenue Agency

5.0
Mar 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Absolutely a Great place to work

Cons

There was nothing I didn't like about the job

4.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

-work remotely -5 weeks of paid training -constant help and support -overtime pay -ability to seek help from senior agents -paid breaks

Cons

-high call volume -technical malfunctions -long call periods -strict rules -very fast paced

See reviews by: Helpful|Rating|Date|All