I would rather clean toilets than work here again - Anonymous Capital One Employee Review

1.0
Nov 21, 2018
Recommend
CEO approval
Business Outlook

Pros

-Above market salary because compensation doesn't know what they're doing. Trust me, you'll need it anyways because by the time you're out of there, you'll need a straightjacket and a therapist. No point working an office job here - you can make $25/hour answering phones at the call centre, and at least you wouldn't have to deal with the corporate bullies and fake personalities.

Cons

-Worst people and worst management I have ever worked with. Manager+ level employees who don't know the core, basic job responsibilities for their function. How can you justify paying these people 6 figures to do absolutely nothing but delegate and go for "coffee and chats"? How ironic is it that a financial company can't even manage their own department budgets effectively. -Discriminatory hiring practices. This entire company caters to hiring young, new graduates and will turn a blind eye to your application if you're over 40. And trust me, if you're not white, you will not grow here. Shred your resume/delete your application now before going through their useless 4-5 round interviews. -Promises one kind of an experience to customers but delivers the opposite. Similarly, they promise one type of employee experience and deliver the opposite. They preach about being on all sorts of "great places to work" lists but have the most inappropriate, unethical culture you'll ever encounter. Bad behaviour becomes justified for survival, and it even gets rewarded. This is how their leadership team is filled with incompetent "lifers". All of this causes their staff to be stressed, lazy and uncommitted - simply staying for their overpriced pay check, or even better, going on disability leave. -If you're not with the "it crowd" or a threat to your boss, they WILL find a reason to dismiss you, whether it's justified or not. HR IS NOT YOUR FRIEND. Keep your problems to yourself, and whatever you do, don't share them with employee relations.

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5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits, good WLB depends on team

Cons

Performance management every 6 months, side of desk work a lot

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

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