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      Co-op

      Engaged Employer

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      Good work-life balance but long hours expected - Customer Team Member (CTM) Co-op Employee Review

      5.0
      May 26, 2026
      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice work life balance as a carer

      Cons

      Long hours if they knew you were free

      avatar
      Co-op Response
      17h
      Thank you for sharing your feedback and for your time with us. It’s great to hear the role supported your work life balance, and we appreciate your honesty around working hours as this helps us continue to improve the colleague experience.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      9mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      8mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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