Terrible place to work - Client Relationship Consultant CoStar Group Employee Review

1.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

They over pay you so you stay, making it difficult for you to leave. It's like this because of the high turnover rate, not just in the department of research but the company as a whole.

Cons

Everything. What they don't market on the job posting is that it's an outbound call center. For calls to count towards your daily total and metrics you have to be on the phone with brokers/ agents for 90 seconds. If you collect all the required info you need under then, it doesn't count. If you leave a 90 second voicemail to someone that will never answer, it will count. Metrics are raised to such a high standard where it's almost impossible to achieve promotion. CoStar is NOT respected in the CRE industry, no one wants to talk to anyone from here. The product is garbage in the lease and sales comp information you collect. Out of maybe 100 lease comp info collected you'll get 1 full comp. Therefore the product reflects roughly 1-5% of the market. You have to call on sales comps in confirming price, size and date of deals based on the public record to verify if it's correct and verify the accuracy of listing information of listings on realtor. Everything is pointless, you're basically a web scraper trying to confirm information already known. If there was any advice I wish I knew prior to taking the job and it's this company is not run professionally, and you'll regret joining a month after you start. If you're considering any role at this company, don't and apply anywhere else and it won't be as bad as it was there. Lastly, it's micro-managment galore if I haven't convinced you already to stay away.

Explore other reviews about CoStar Group

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

3
See reviews by: Helpful|Rating|Date|All