Unfair treatment of staff - Client Services Manager Comfort Keepers Employee Review

3.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Work life balance, job fulfillment, bonus structure, Incredible clients! Amazing healthcare aides!!

Cons

Low pay, office manager's treatment of the HCA staff is harsh! Yelling at them for refusal of a shift, shifting blame on co-managers, angry outbursts

Explore other reviews about Comfort Keepers

5.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Great clients Decent pay

Cons

You have to set firm boundaries with your time in order to keep a work-life balance

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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