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Cowan Insurance Group

Engaged Employer

Cowan - Customer Service Representative (CSR) Cowan Insurance Group Employee Review

4.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Good company moto, fair salary and good schedules

Cons

Too much workload. Short staffed

Explore other reviews about Cowan Insurance Group

4.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment staff management value team effort

Cons

Nothing special as a cons

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Cowan Insurance Group Response
1y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience and are glad to learn that you enjoy working with your team members and our unique work culture.
2.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent starting place in the industry. If you have an interest in something specific most managers will encourage you to progress and learn. Very good training program. Friendly peers.

Cons

Low pay for industry standard. Out of touch executive leadership. Abysmal behavior from human resources. Lack of diversity. Expensive benefits despite being a facilitator of group health insurance benefits. Nepotism in the workplace.

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Cowan Insurance Group Response
2mo
We regret to learn that your experience with us was not a positive one. Cowan provides a variety of resources and forums for employees to share feedback and raise concerns, and we review all input carefully to support ongoing improvements. We encourage Cowan values as a part of our culture across the organization. If you would like to discuss your concerns in more detail, please contact us at human.resources@cowangroup.ca.
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