Great pay and flexibility, but stressful workload at times - Claims Definity Employee Review

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Hybrid work Support from CTA’s & Leaders Good pay

Cons

Stressful work load at times

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Definity Response
5d
Thank you for taking the time to share your experience and for your many years with Definity. We’re delighted to hear that you value our flexible and hybrid work environment, the support provided by our CTAs and leaders, and our competitive compensation programs. We also appreciate your honest feedback regarding workload challenges. We recognize that claims roles can be demanding at times, and we're continually working to improve processes, resources, and support to help our teams manage workloads effectively while maintaining a positive employee experience. Thank you again for your feedback and for your dedication over the past 10 years. We’re grateful to have you as part of the Definity team and wish you continued success.

Explore other reviews about Definity

5.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good company, proficiency, good salary

Cons

None cons, none, none none

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Definity Response
4y
Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!
5.0
Feb 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Here's something fun: Petline hasn't launched yet but they've already made me a better pet-parent. Now certainly, "become a better pet-parent" wasn't one of my goals when I accepted the role, but I've been surprised a few times by my personal growth since I joined the team. On career goals I'll say this: to the credit of the management team at Petline, they've recognized talents and areas I where I thrive before I did. I've been given opportunities that I didn't expect and for which I am deeply grateful. Back to pet-parenting, Petline is a startup and every person at this company is heavily committed to our mission and goals. Just working alongside like-minded folks has made me consider who I am as a pet-parent. I know my pets better than I did before and I know they are happier for it. Petline won't always be a startup, but I'm confident that as we move forward it will be with integrity and the intention to foster an environment where individual strengths are recognized, and weaknesses are supported.

Cons

Petline is a startup and anyone familiar with the concept should know that it takes hard work, a lot of brainpower, and constant flexibility. It can be hard to accept and frustrating when business decisions seem to flow and change like water, but it's rewarding. It might not be for right for everyone, but when it's right, it's right.

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