I'm amazed at how terrible this company is... - Territory Representative Ecolab Employee Review

1.0
Oct 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Company van, benefits, company stock plan, RRSP match plan, experience looks great on the resume.

Cons

Don't be fooled by the long list of benefits that this company offers. Joining this company as a TR amounts to what is essentially indentured servitude. If there was a way to give this company an even lower score then I have I would. I seriously wish that I had taken heed of the other negative reviews that I have seen before jumping on to this ship. This job will ruin your life. You will quickly find yourself working 12-15 hour days just to keep your head above water, this translates to $10.76-$13.46/hr. If you somehow manage to accomplish the insurmountable amount of work you will be rewarded by being up rooted and sent to another territory. The amount of customers that we are expected to deal with coupled with the massive territories we are responsible for is completely ridiculous . Its ok though you can stay in a hotel and the company will pick up the tab. Of course you will have to apply the charges to your personal credit card and Accounts Payable will make every effort possible to drag their feet in cutting you a check all of this after you have had to hound your manager to approve your expenses in the first place. A point which brings me to the management, I'm truly baffled at the level of incompetence that has been displayed on the management level. My DM is nearly unreachable, if you ever need help you would have better luck just sending emails and voice messages straight into a black hole because the result you will get is the same, no response. Don't worry you will hear from the DM from time to time but usually only once there is a major issue and it will simply be a ham-fisted attempt to cover his own back side, if it happens to help you in the process then great. Corporate Accounts only function seems to be to torment everyone that does not work in corporate accounts. Spite driven interdepartmental politics will result in you getting tossed under the bus because it is guaranteed that you will get in the middle of of some high level posturing and it seems to be accepted practice for everyone to us the TR's as human shields. Finally this job is advertised as a sales job with some service. This is false advertising in every sense of the term. You had better get accustomed to getting your hands dirty because you will be a service person dressed like a sale person. I suggest that you don't wear anything that you don't want ruined.

Explore other reviews about Ecolab

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, interesting projects, and a very positive work environment. The team culture is strong, people are professional and respectful, and overall it feels like a great place to work. I really enjoy the type of work, the projects, and the way people collaborate with each other.

Cons

The main downside is that it can be difficult for contractors to transition into full-time roles. There seems to be a strong reliance on contract and offshore resources, so long-term internal opportunities may be limited depending on the business needs and hiring strategy.

2.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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